YOU Have a Choice When Choosing An Automotive Repair Facility

Life happens. The person behind you runs into you, plus you then run into the person in front of you. Well, now what?

Once you have made an insurance claim, you must figure out who you are going to trust with your vehicle. You want it fixed and back to normal within the least amount of downtime possible. Your insurance company gives you some options; however, in the end, you have a CHOICE when it comes to this decision. As the customer of the insurance company, you ultimately get to tell them where you want your car repaired. Here are some questions you should think about when making that decision.

How do shops work with my insurance company?

A reputable shop will start by working off the initial estimate they have been given by an insurance company. If additional damages are found after repairs are started, your insurance company will be contacted directly by your shop for a supplement to the claim. Having the right vehicle insurance policy from a reputable insurance company is vital. You can check out reviews of vehicle insurance companies here.

When to drop off?

You can drive or have your vehicle towed directly to your shop of choice from the scene of the accident or incident. This can all happen with your first call to your insurance company.

How long is this process going to take?

When insurance companies are involved, it’s very typical to find additional underlying damage that has to be documented, communicated and approved before the shop can continue to move forward. If parts have to be ordered, their availability can also affect the time frame for completion as well. A reputable shop should be able to give you a reasonable timeline for the repairs needed to your vehicle from the beginning. Keep in mind if a repair ends up with additional damages found, the repair time will be longer than initially promised. At that point, you should hear from your shop of choice directly with an update if the timing is adjusted.

Are you satisfied?

Do you know anyone who can recommend a shop based on personal experience? Check out the shop’s online reviews and make sure they are responsive to their customers.

A reputable repair shop will stand behind their work, listen to their customer’s concerns, and address any issues that may appear after the job is done.

A reputable repair shop will stand behind their work.How far is this place anyway?

Location, location, location. That plays a big role in choosing the right shop. How convenient is it to all the other things I have going on in my life right now?

Why consider using Automotive Quality Solutions as your preferred repair shop?

AQS is conveniently a one-stop shop. AQS can handle bodywork, paint, interior/exterior detail, and much more.

AQS will work with your insurance company as your advocate. If damages are missed on an original estimate or hidden damages are found once a repair has begun, we’ll work with you and your insurance.

AQS stands behinds their work, not to mention they have a quality control process they perform on every vehicle BEFORE returning it to a customer.

Lastly, did you know AQS is the ONLY auto body repair shop in Ashburn, Virginia? It is centrally located within Loudoun County with quick and easy access to major throughways.

Let us help be your advocate and make sure your car is back in perfect condition quickly and easily!

About Automotive Quality Solutions: Established in 2012 by Loudoun County resident and serial entrepreneur Daryl Collette, AQS offers premium detailing, reconditioning, paintless dent repair, paint protection, and cosmetic body restoration to private individuals and car dealerships throughout Northern Virginia. AQS maintains a 15,000 square-foot facility in Ashburn full of state-of-the-art equipment, including a curing booth and a whole-car photography stage.

In 2017, AQS was honored by the Loudoun County Chamber of Commerce as its Innovative Business of the Year. Come visit our shop at 21670 Red Rum Drive, Suite 149, Ashburn, VA, for a tour of our facilities. Learn more about AQS at and call 571-291-9401 or drop by to make an appointment.

AQS is open Monday through Friday from 8:00 am to 5:00 pm and Saturday (for estimates, dropoffs, and pickups) from 9:00 am to 1:00 pm.