Getting a dent in your car, truck, or van is the worst feeling. Whether it was your fault or not, it automatically makes the vehicle feel junky and old. Unfortunately, typical dent repair requires the car be repainted, which diminishes its value. It suggests there may be deeper problems, and it gives car dealers a reason to give you hundreds or thousands of dollars less on a trade-in.
That’s why at Automotive Quality Solutions we suggest paintless dent repair whenever possible.

What is Paintless Dent Repair (PDR)?

PDR can be used on anything from large dents to minor dings, creases, and hail damage where the paint hasn’t been cracked.
PDR technicians carefully push, pull, and massage dented metal back into place using special tools, without disturbing the original finish. When PDR is done with care and skill, the vehicle often looks the way it did when it left the factory.



PDR is faster than the traditional body shop method of filling, sanding, and repainting a dent. It can be less expensive as well. You also don’t have to worry about imperfect color matches or breaking the factory E-coat– the environmental corrosion layer the manufacturer applies to your vehicle to keep it from rusting. Often with traditional dent repair, E-coat is compromised on the inside of the car where you can’t see it, and you may not find out until years later.
The biggest key to paintless dent removal is to find someone with experience and skill who knows what they’re doing.

Automotive Quality Solutions has some of the best paintless dent removal experts in the country right on site: brothers Paul and Tim Kordon of the Dent Shop. They have years of experience with PDR techniques.
“PDR takes a lot of strength and patience. It’s a really gradual and careful process to massage a dent out of the vehicle the right way,” says Tim Kordon.
Daryl Collette, founder and President of Automotive Quality Solutions, had this to say “we’ve seen cases where someone tries to pop out a dent from the center, carelessly or with too much force,” he says. “The metal can look warped, or wrinkled, like the surface of a golf ball. Our team has the tools and the experience to make it look like the vehicle never had a dent to begin with,” he says.
Here are some examples of poor PDR work,

Two Types of Paintless Dent Repair

  1. Technicians either access the dented panel from behind, or they use a special adhesive to pull the dent out from the front—both requiring precision.
    It’s often necessary to remove tail lights, body panels, and interior panels to access the dent. Technicians carefully examine the back side of the dent to figure out where to apply gentle pressure. They select specific tools based on the size of the dent and where it’s located. They then massage the metal back into its original position from the inside. The technician must sometimes switch back and forth between working the front and back side of the dent.“When you’re working inside the interior of a car like this, it’s essential to know what you’re doing—we have to keep the vehicle’s appearance and integrity,” Kordon says.
  2. The other technique– pulling the dent from the outside– is called glue pulling. This involves temporarily gluing plastic tabs of different shapes and sizes onto the vehicle’s surface. The technician gently and methodically pulls on the caps, pulling the dent out with them and massaging the metal back to its original shape.

The Kordon brothers are known to use paintless dent repair on larger dents that other PDR shops won’t even attempt. Tim Kordon says they recommend it for anyone who is thinking of selling their vehicle at some point, especially as a trade-in.

“Car dealers are pretty ruthless about trying to give you as little as possible for your car. If a typical body shop fills, sands, and repaints the dent, they send the report to Carfax and the value drops by hundreds or thousands of dollars.”

People sometimes choose PDR even when their paint’s surface has been damaged, knowing they may still have a minor scratch, crack, or chip afterwards.

“Some minor paint imperfections are expected in a used car, but when it comes to protecting the vehicle’s value, paintless dent repair is so much better than repainting,” Kordon says.
Automotive Quality Solutions is usually able to complete paintless dent repair on your vehicle in less than a day– much shorter than a traditional repair and repaint. “It’s pretty fun to work on a vehicle that is somebody’s pride and joy but maybe took a rough hit, and bring the sparkle back,” says Kordon.

See if paintless dent repair is an option for you and get a quick estimate at Automotive Quality Solutions.

About Automotive Quality Solutions: Established in 2012 by Loudoun County resident and serial entrepreneur Daryl Collette, AQS offers premium detailing, reconditioning, paintless dent repair, paint protection and cosmetic body restoration to private individuals and car dealerships throughout Northern Virginia. AQS maintains a 15,000 square-foot facility in Ashburn full of state-of-the-art equipment, including a curing booth and a whole-car photography stage.

In 2017, AQS was honored by the Loudoun County Chamber of Commerce as its Innovative Business of the Year. Come visit our shop at 21670 Red Rum Drive, Suite 149, Ashburn, VA, for a tour of our facilities. Learn more about AQS at and call 571-291-9401 or drop by to make an appointment.

AQS is open Monday through Friday from 8:00 am to 5:00 pm and Saturday (for estimates, drop-offs and pickups) from 9:00 am to 1:00 pm.